How many times have you seen an email like this, sent to over a dozen people…?

I need the report on monthly sales results for North America.

This is an example of a very poor request… what is missing? To whom? By when? In what format? It would not be surprising if either nobody prepares the report, or if multiple people do it. Both results add to inefficiency and waste. 

Let me introduce you to a ”magical loop” that can eliminate ambiguity and incompleteness and increase the efficiency of coordination significantly. Can your company increase efficiency by 5%, 10%, more…? What would that translate into in bottom-line results? 

At the core of CBM are these 2 key practices:

• Communications for results
• Communications for alignment
  • Declarations, Assessments, and Assertions

Master these and incorporate them into your company’s behaviors and you will see great results.